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mike sThis forum post has messages dated from 07/12/11 through 08/13/11, please be sure to read all the messages. If you feel it is old or outdated, please follow up with a question or comment and someone may be able to update it, or reply with newer information if you have it. - Customer Service
| mike s what is your malfunction to not helping people with lost combo's |
| "Malfunction"
Who's malfunction? This is a forum where anyone can post messages and replies. There is hundreds of replies with specifics where to get combins from different manufacturers... but people keep asking and not reading.I guess that is the first malfunction. |
| I really love to know much about the area of call center because I will be doing much of these when I acquired the job in that area. I really want to know much about that area. i hope it will be possible in that area to be knowledgeable. Call center works have been gaining much fame in that file., and I hope I can gain much earning in this area. |
| The work of a customer service is not easy but I admire how they pursue their endeavour to give satisfying services to their customers. It is not avoidable to encounter rude or upset customers, and this is considered as a big challenge for many people working as a customer service representative. The most important thing is to keep professional all throughout the transactions. If you do well, you'll be pleased to help your customer. |
| I agree with marynor. If you are polite even when the customer is rude, annoyed, angry, or upset, then you will be more likely to find a solution to the customer's problem. After all, if a company can satisfy its customers, then it will be a more successful company. High quality customer service can really make or break the success of a company, even though at times it can be very difficult to do. |
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