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Learn English 28 - Office PhoneThis forum post has messages dated from 05/04/10 through 12/13/10, please be sure to read all the messages. If you feel it is old or outdated, please follow up with a question or comment and someone may be able to update it, or reply with newer information if you have it. - Office Talk
| Learn English 28 - Office Phone Learn the most common phrases and expressions for making phone calls in English. In this beginner English lesson you will see two phone conversations. You will learn how to answer the phone, how to ask to speak to someone, and how to take a message. You will also learn how to cancel an appointment and reschedule for another time. Find out more about EF and studying English abroad at www.ef.com or visit Englishtown and learn about the advantages of studying online at http |
| "Making phone calls in English"
This is the craziest thing I ever saw. What happens when they make these calls and then the person on the other end who SPEAKS English asks them a question they don't know the answer to?Besides, all they have to do is press freaking #2 for Espanol. It is on every voice prompt menu! |
#2Des Moines, Iowa   | "Normal Customer Service"
"asks them a question they don't know the answer to?"Duh! Then you have normal telephone based customer service! |
| I think that this basic lesson in English conversation on the telephone is good enough for beginners who want to learn how to talk to someone in English on the telephone, that is. It pays to learn the basics of a proper telephone conversation. We should also practice courtesy when we talk on the phone. Let us remember that different people have different interpretations to how we say things so we should always be careful with the tone that we are using when we talk on the phone. |
| I worked as an English teacher in Asia for a couple of years and teaching this kind of thing is good as long as it isn't taught in seclusion to other area of English. My problem always was that the language used in "Office English" is actually english you would use in ohter situations too. When the same language was presented in other situations, students didn't think it would be appropriate to use because they were previously taught that this was "Office English". Students shouldn't be pigeon holed when it comes to language I reckon. |
| Hi there! My sister was working in call center , they always busy because they have so many client to entertain.Their boss want them to speak fluently in English so that their client understand them.I want to listen them everyday because they are so very good in speaking English.Thank you very much!Have a nice day. |
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